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Delivery

  • Are there any charges for "Next Day" delivery service?

    Yes! Our Next Day Delivery service is available at a nominal cost of Rs. 49.

  • How to avail Next Day Delivery on product?

    - To check eligibility for Next Day Delivery, please enter your pin code on the product details page and look for delivery options.

    - Our Next Day Delivery Service is currently available on Jabong App and for selected products & selected pin codes only.

    - Please note Delhi/NCR Users need to place an order before 04:00 PM to avail Next Day Delivery. Orders placed after 04:00 PM will not be eligible for Next Day Delivery services.

  • When can I expect my Next Day Delivery Package to be delivered?

    Orders placed with Next Day Delivery option will be delivered by the next business day.

  • Will I get my money back if the Order is not delivered Next Day?

    We assure you that we will refund the Next day Delivery charges in case we fail to attempt the delivery by the promised date.

    - For Prepaid Orders, amount will be automatically credited to your account.

    - For COD orders, an e-mail with a link to upload your bank details will be sent to your registered e-mail id. Once we receive the bank details from you, charges will be credited to your account.

  • On which days, Next Day Delivery is not Applicable?

    Orders placed on Saturdays are not eligible for Next Day Delivery.

  • What are the Terms & Conditions of your Next Day Delivery services?

    Terms and conditions of our Next Day Delivery services are mentioned below:

     - Only Selected Pin Codes qualify for Next Day Delivery service.

    - Applicable on App only

    - Applicable on both COD and Prepaid Orders

    - Next Day Delivery is available at a nominal cost of Rs. 49 per Order. All Items in one order may or may not be eligible for Next Day Delivery.

    - The delivery guarantee applies to attempted delivery by the promised date. Jabong will not be responsible to provide guaranteed delivery if the customer is not present at the delivery address to receive it.

     

  • What if I cancel one of the products in my order which is eligible for Next Day Delivery?

    Your Next Day delivery charges will be refunded in proportion to the number of items in the order.

    1. If you cancel your order before it has been shipped, we will refund the Next Day Delivery charges. However, if your order has been shipped, the charges will not be refunded.
    2. If you cancel some items in your order before shipping, we will refund the charges in proportion to the number of items in the order.
    3. If your order is subsequently cancelled by Jabong, we will refund the Next Day Delivery charges.

    Note:  We charge Rs. 49 for Next Day Delivery per order which gets distributed among all eligible products in an order.

  • Why my Order is not qualified for Next Day Delivery services?

    Your Order may not be qualified for Next Day Delivery due to any of the below mentioned reasons:-

    1. Your Pin-code is not serviceable for Next Day Delivery Service. Please enter your pin code on the product page to see if the Next Day Delivery is available in your location.
    2. Selected Product is not eligible for Next Day Delivery Service. Please check on the individual product page to see if it can be delivered using Next Day Delivery option